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  3. I occasionally help an elderly neighbor get stuff done with their computer.

I occasionally help an elderly neighbor get stuff done with their computer.

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  • Jason LefkowitzJ This user is from outside of this forum
    Jason LefkowitzJ This user is from outside of this forum
    Jason Lefkowitz
    wrote last edited by
    #1

    I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spend their entire waking lives marinating in it

    RiaResistsR Chipotle Axolotl (aka Julian)J SamuelJohnsonS ZauberlehrlingR BytebackB 9 Replies Last reply
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    • Jason LefkowitzJ Jason Lefkowitz

      I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spend their entire waking lives marinating in it

      RiaResistsR This user is from outside of this forum
      RiaResistsR This user is from outside of this forum
      RiaResists
      wrote last edited by
      #2

      @jalefkowit Thank you for helping her 🙏🏼

      Jason LefkowitzJ 1 Reply Last reply
      0
      • RiaResistsR RiaResists

        @jalefkowit Thank you for helping her 🙏🏼

        Jason LefkowitzJ This user is from outside of this forum
        Jason LefkowitzJ This user is from outside of this forum
        Jason Lefkowitz
        wrote last edited by
        #3

        @RiaResists That's what a neighbor is for 😀

        1 Reply Last reply
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        • Jason LefkowitzJ Jason Lefkowitz

          I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spend their entire waking lives marinating in it

          Chipotle Axolotl (aka Julian)J This user is from outside of this forum
          Chipotle Axolotl (aka Julian)J This user is from outside of this forum
          Chipotle Axolotl (aka Julian)
          wrote last edited by
          #4

          @jalefkowit it's hard enough for people with 40 years of marinating.

          1 Reply Last reply
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          • Jason LefkowitzJ Jason Lefkowitz

            I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spend their entire waking lives marinating in it

            SamuelJohnsonS This user is from outside of this forum
            SamuelJohnsonS This user is from outside of this forum
            SamuelJohnson
            wrote last edited by
            #5

            @jalefkowit 100%. My worst ever support call was one from my elderly mother complaining her iPad was displaying "a cigar in a wine glass" that wouldn't go away. WTF?

            2 hour drive later: it was Siri. Activated by a software update done by a "helpful" nephew she had promised not to give access. Long press invoked it. She had a tremor so all presses were long (no adjustment possible). Only funny side: Siri messages reprimanding her for bad language.

            Dented her confidence hugely.

            Thanks Apple.

            1 Reply Last reply
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            • Jason LefkowitzJ Jason Lefkowitz

              I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spend their entire waking lives marinating in it

              ZauberlehrlingR This user is from outside of this forum
              ZauberlehrlingR This user is from outside of this forum
              Zauberlehrling
              wrote last edited by
              #6

              @jalefkowit

              Yes, hard to use but at least it's completely insecure and subject to exploitation by criminals in every nation on earth.

              1 Reply Last reply
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              • Jason LefkowitzJ Jason Lefkowitz

                I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spend their entire waking lives marinating in it

                SamuelJohnsonS This user is from outside of this forum
                SamuelJohnsonS This user is from outside of this forum
                SamuelJohnson
                wrote last edited by
                #7

                @jalefkowit There's a funny account someone Steve Ballmer trying to clean up viruses on his mother's computer and thinking it would be easy.

                1 Reply Last reply
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                • med-mastodon.comI med-mastodon.com shared this topic
                • Jason LefkowitzJ Jason Lefkowitz

                  I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spend their entire waking lives marinating in it

                  BytebackB This user is from outside of this forum
                  BytebackB This user is from outside of this forum
                  Byteback
                  wrote last edited by
                  #8

                  @jalefkowit I've spent more time pouring over event logs so far this year for tier 1 support tickets than ever before.
                  Between the January updates and windows just being shit, you're absolutely right.

                  1 Reply Last reply
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                  • Jason LefkowitzJ Jason Lefkowitz

                    I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spend their entire waking lives marinating in it

                    ChrisT This user is from outside of this forum
                    ChrisT This user is from outside of this forum
                    Chris
                    wrote last edited by
                    #9

                    @jalefkowit Really?
                    Wanna go back to fucking around with IRQs and config.sys?
                    Installing Windows 3.1 from floppy disks?
                    Removing and re-adding TCP/IP from your dialup adapter in Windows 95 every week?
                    Screwing around with BBSs and BTX?
                    Getting printer drivers delivered by snail mail?
                    Bluescreens on a daily basis?
                    Reading the 300 page manual for Word Perfect?
                    All without Google?

                    I think measured by the possibilities a modern system delivers it has become incredibly easy to use.

                    1 Reply Last reply
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                    • Jason LefkowitzJ Jason Lefkowitz

                      I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spend their entire waking lives marinating in it

                      Jason LefkowitzJ This user is from outside of this forum
                      Jason LefkowitzJ This user is from outside of this forum
                      Jason Lefkowitz
                      wrote last edited by
                      #10

                      Someone posted a reply saying that computers were harder in the past so it's fine they're hard now, which earned them an instant block. Thanks for identifying yourself as the kind of person I want nothing to do with

                      jtonlineJ 1 Reply Last reply
                      0
                      • Jason LefkowitzJ Jason Lefkowitz

                        Someone posted a reply saying that computers were harder in the past so it's fine they're hard now, which earned them an instant block. Thanks for identifying yourself as the kind of person I want nothing to do with

                        jtonlineJ This user is from outside of this forum
                        jtonlineJ This user is from outside of this forum
                        jtonline
                        wrote last edited by
                        #11

                        @jalefkowit I'm sure computers were much easier in the past in many ways. I get exceedingly angry about all the dark patterns and BS my 12yo has to put up with these days.

                        Jason LefkowitzJ 1 Reply Last reply
                        0
                        • jtonlineJ jtonline

                          @jalefkowit I'm sure computers were much easier in the past in many ways. I get exceedingly angry about all the dark patterns and BS my 12yo has to put up with these days.

                          Jason LefkowitzJ This user is from outside of this forum
                          Jason LefkowitzJ This user is from outside of this forum
                          Jason Lefkowitz
                          wrote last edited by
                          #12

                          @jtonline They were bad in the old days, but it was more excusable then (IMO) because the whole field was so new. Everybody had to figure out from scratch what worked and what didn't. Plus computers were much slower and had less resources; there weren't CPU cycles available for things like nice interfaces.

                          Today we know what works and we have the resources to do it. We just don't, because someone can make more money by making things hard

                          jtonlineJ 1 Reply Last reply
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                          • Jason LefkowitzJ Jason Lefkowitz

                            @jtonline They were bad in the old days, but it was more excusable then (IMO) because the whole field was so new. Everybody had to figure out from scratch what worked and what didn't. Plus computers were much slower and had less resources; there weren't CPU cycles available for things like nice interfaces.

                            Today we know what works and we have the resources to do it. We just don't, because someone can make more money by making things hard

                            jtonlineJ This user is from outside of this forum
                            jtonlineJ This user is from outside of this forum
                            jtonline
                            wrote last edited by
                            #13

                            @jalefkowit true, fiddling with little switches to get a mouse working was definitely bad! And it definitely seems like the incentives are all wrong these days. 😞

                            1 Reply Last reply
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                            • Jason LefkowitzJ Jason Lefkowitz

                              I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spend their entire waking lives marinating in it

                              Orb 2069O This user is from outside of this forum
                              Orb 2069O This user is from outside of this forum
                              Orb 2069
                              wrote last edited by
                              #14

                              @jalefkowit

                              "Why do you have to restart your computer to fix so many problems? Most coders don't take their job very seriously."

                              1 Reply Last reply
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