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  3. @Steveb63 I'm still trying to get to the bottom of the issue and it's proved really hard to reproduce.

@Steveb63 I'm still trying to get to the bottom of the issue and it's proved really hard to reproduce.

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  • Ryan WildW Ryan Wild

    @Steveb63 I'm still trying to get to the bottom of the issue and it's proved really hard to reproduce. As far as I can see there weren't any changes made that triggered it and a lot of the things I've tried and worked through on Universeodon with another impacted member hasn't worked.

    I need to re-build the MastodonApp Web servers possibly this evening if I am feeling well enough and up to it which might help and at the very least should get to a point where I know what's installed and it's all then on the same local network.

    I need to re-crunch the numbers but at a glance it looks like we are seeing less failures but I still can't pin point what's causing it unfortunately.

    Steveb63S This user is from outside of this forum
    Steveb63S This user is from outside of this forum
    Steveb63
    wrote last edited by
    #2

    @wild1145 OK, no worries. If I can do anything to help let me know.

    Ryan WildW 1 Reply Last reply
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    • Steveb63S Steveb63

      @wild1145 OK, no worries. If I can do anything to help let me know.

      Ryan WildW This user is from outside of this forum
      Ryan WildW This user is from outside of this forum
      Ryan Wild
      wrote last edited by
      #3

      @Steveb63 So I've re-built the web server that runs MastodonApp.UK, could you see if you're still getting intermittent issues or if that seems to have fixed the issue for you?

      Steveb63S 1 Reply Last reply
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      • Ryan WildW Ryan Wild

        @Steveb63 So I've re-built the web server that runs MastodonApp.UK, could you see if you're still getting intermittent issues or if that seems to have fixed the issue for you?

        Steveb63S This user is from outside of this forum
        Steveb63S This user is from outside of this forum
        Steveb63
        wrote last edited by
        #4

        @wild1145 just tried the same two photos again. One posted, the other didn’t? Both taken on the same iphone running same os.

        Ryan WildW 1 Reply Last reply
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        • Steveb63S Steveb63

          @wild1145 just tried the same two photos again. One posted, the other didn’t? Both taken on the same iphone running same os.

          Ryan WildW This user is from outside of this forum
          Ryan WildW This user is from outside of this forum
          Ryan Wild
          wrote last edited by
          #5

          @Steveb63 Thanks that's good to know. I'll have to do some more digging in that case, I was hoping a clean re-built server would do the job but clearly not!

          Ryan WildW 1 Reply Last reply
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          • Ryan WildW Ryan Wild

            @Steveb63 Thanks that's good to know. I'll have to do some more digging in that case, I was hoping a clean re-built server would do the job but clearly not!

            Ryan WildW This user is from outside of this forum
            Ryan WildW This user is from outside of this forum
            Ryan Wild
            wrote last edited by
            #6

            @Steveb63 I've made a few further changes this morning, if you're able to have a look and see if that's improved things for you it would be much appreciated.

            Steveb63S 2 Replies Last reply
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            • Ryan WildW Ryan Wild

              @Steveb63 I've made a few further changes this morning, if you're able to have a look and see if that's improved things for you it would be much appreciated.

              Steveb63S This user is from outside of this forum
              Steveb63S This user is from outside of this forum
              Steveb63
              wrote last edited by
              #7

              @wild1145 no joy

              Ryan WildW 1 Reply Last reply
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              • Ryan WildW Ryan Wild

                @Steveb63 I've made a few further changes this morning, if you're able to have a look and see if that's improved things for you it would be much appreciated.

                Steveb63S This user is from outside of this forum
                Steveb63S This user is from outside of this forum
                Steveb63
                wrote last edited by
                #8

                @wild1145 just tried the problem photo.

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                • Steveb63S Steveb63

                  @wild1145 no joy

                  Ryan WildW This user is from outside of this forum
                  Ryan WildW This user is from outside of this forum
                  Ryan Wild
                  wrote last edited by
                  #9

                  @Steveb63 Okay I've made some further improvements this evening. If you get 5 could you see if it's working any better for you please?

                  Steveb63S 2 Replies Last reply
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                  • Ryan WildW Ryan Wild

                    @Steveb63 Okay I've made some further improvements this evening. If you get 5 could you see if it's working any better for you please?

                    Steveb63S This user is from outside of this forum
                    Steveb63S This user is from outside of this forum
                    Steveb63
                    wrote last edited by
                    #10

                    @wild1145 sorry Ryan - still not posting 😞

                    1 Reply Last reply
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                    • Ryan WildW Ryan Wild

                      @Steveb63 Okay I've made some further improvements this evening. If you get 5 could you see if it's working any better for you please?

                      Steveb63S This user is from outside of this forum
                      Steveb63S This user is from outside of this forum
                      Steveb63
                      wrote last edited by
                      #11

                      @wild1145 Hi Ryan, still not able to post pictures:( Anything I can do to help?

                      Ryan WildW 1 Reply Last reply
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                      • Steveb63S Steveb63

                        @wild1145 Hi Ryan, still not able to post pictures:( Anything I can do to help?

                        Ryan WildW This user is from outside of this forum
                        Ryan WildW This user is from outside of this forum
                        Ryan Wild
                        wrote last edited by
                        #12

                        @Steveb63 Hi, I am still looking into this but have so far struggled to actually find any errors on the back end to further look into the issue. I'm hoping to have some time of an evening this next week to do some more digging or that someone from the Mastodon team might have some ideas as I have contacted them about it as well.

                        Steveb63S 1 Reply Last reply
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                        • Ryan WildW Ryan Wild

                          @Steveb63 Hi, I am still looking into this but have so far struggled to actually find any errors on the back end to further look into the issue. I'm hoping to have some time of an evening this next week to do some more digging or that someone from the Mastodon team might have some ideas as I have contacted them about it as well.

                          Steveb63S This user is from outside of this forum
                          Steveb63S This user is from outside of this forum
                          Steveb63
                          wrote last edited by
                          #13

                          @wild1145 Thanks Ryan.

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