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  3. Lidl is experimenting with closing the conveyor belt checkouts and forcing everyone to use the self-service terminals.

Lidl is experimenting with closing the conveyor belt checkouts and forcing everyone to use the self-service terminals.

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supermarketlidlshoppingrant
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  • Sue ArcherS Sue Archer

    @withaveeay @yngmar

    That "scan receipt to get out" also fails if you went in to look for something but they didn't have it so you aren't buying anything.

    Y⃒̸̷̝̜̙ͥͥͥngmarY This user is from outside of this forum
    Y⃒̸̷̝̜̙ͥͥͥngmarY This user is from outside of this forum
    Y⃒̸̷̝̜̙ͥͥͥngmar
    wrote last edited by
    #8

    @suearcher @withaveeay Saw someone just jumpd the gate at the closed trolley conveyor for that today. Which, unlike the gate at the self-service, does not trigger a loud alarm 🤷

    Sue ArcherS Dave Polaschek (he/him)D 2 Replies Last reply
    0
    • Y⃒̸̷̝̜̙ͥͥͥngmarY Y⃒̸̷̝̜̙ͥͥͥngmar

      @mcSlibinas Yeah, we always bring our own bags and I had to get help for that and then for the carton of 8 milks because 8 milks + carton weighs more than 8 milks without carton and then to open the malfunctioning exit gate.

      Also the area where your scanned items get weighed is too small for everything so you either have to play fucking towers of Hanoi or get error messages again because you removed some stuff to put it back in the trolley, which then confuses the attendant because they don't know what is scanned and what isn't.

      Very efficient!

      mcSlibinasM This user is from outside of this forum
      mcSlibinasM This user is from outside of this forum
      mcSlibinas
      wrote last edited by
      #9

      @yngmar yes, it brings the hate. But i hate maksima more, much more.

      Y⃒̸̷̝̜̙ͥͥͥngmarY 1 Reply Last reply
      0
      • mcSlibinasM mcSlibinas

        @yngmar yes, it brings the hate. But i hate maksima more, much more.

        Y⃒̸̷̝̜̙ͥͥͥngmarY This user is from outside of this forum
        Y⃒̸̷̝̜̙ͥͥͥngmarY This user is from outside of this forum
        Y⃒̸̷̝̜̙ͥͥͥngmar
        wrote last edited by
        #10

        @mcSlibinas Ah, we rarely go there, just when something is on sale or for swimming diapers 😆

        1 Reply Last reply
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        • Y⃒̸̷̝̜̙ͥͥͥngmarY Y⃒̸̷̝̜̙ͥͥͥngmar

          @suearcher @withaveeay Saw someone just jumpd the gate at the closed trolley conveyor for that today. Which, unlike the gate at the self-service, does not trigger a loud alarm 🤷

          Sue ArcherS This user is from outside of this forum
          Sue ArcherS This user is from outside of this forum
          Sue Archer
          wrote last edited by
          #11

          @yngmar @withaveeay

          Yeah, if I tried it, it would trigger a loud scream as I broke my leg falling over the gate.

          1 Reply Last reply
          0
          • Y⃒̸̷̝̜̙ͥͥͥngmarY Y⃒̸̷̝̜̙ͥͥͥngmar

            @suearcher @withaveeay Saw someone just jumpd the gate at the closed trolley conveyor for that today. Which, unlike the gate at the self-service, does not trigger a loud alarm 🤷

            Dave Polaschek (he/him)D This user is from outside of this forum
            Dave Polaschek (he/him)D This user is from outside of this forum
            Dave Polaschek (he/him)
            wrote last edited by
            #12

            @yngmar @suearcher @withaveeay I forget exactly which store it was, but they had one of those gates, unattended. And this was when I was 23+ stone, over a decade ago. I simply walked through the gate, which opened, sorta. Some metal wasn’t the same shape as it had been before. A security guy came running after I was outside. “What!? There was nobody to open the gate.” He slunk back to wherever he’d been hiding and the gate wasn’t a problem again.

            Fixed it like a vet fixes a dog, as they say.

            Sue ArcherS 1 Reply Last reply
            0
            • Y⃒̸̷̝̜̙ͥͥͥngmarY Y⃒̸̷̝̜̙ͥͥͥngmar

              @mcSlibinas Yeah, we always bring our own bags and I had to get help for that and then for the carton of 8 milks because 8 milks + carton weighs more than 8 milks without carton and then to open the malfunctioning exit gate.

              Also the area where your scanned items get weighed is too small for everything so you either have to play fucking towers of Hanoi or get error messages again because you removed some stuff to put it back in the trolley, which then confuses the attendant because they don't know what is scanned and what isn't.

              Very efficient!

              mcSlibinasM This user is from outside of this forum
              mcSlibinasM This user is from outside of this forum
              mcSlibinas
              wrote last edited by
              #13

              @yngmar oh, about "set quantity" in norfa that never works with sausages. printed weight - 260 gr, real weight - 265 or 285, if you put 5 them at once overall weight goes over limit.
              If you check them one by one - it freezes, you need to check every other other item.

              Those, who made self checkouts - never use them.

              1 Reply Last reply
              0
              • Y⃒̸̷̝̜̙ͥͥͥngmarY Y⃒̸̷̝̜̙ͥͥͥngmar

                Lidl is experimenting with closing the conveyor belt checkouts and forcing everyone to use the self-service terminals.

                Fine if you're buying a snack for lunch, but if you're there for your twice-monthly bulk shopping with an overloaded shopping trolley you can forget about that, inefficient, error-prone and not enough space.

                It still can't handle buying a carton full of anything. Will leave the full shopping cart standing there next time and walk out buying nothing in protest. Customer feedback.

                Not to mention a lot of old folk struggling to even do it at all, then the exit gate not letting them leave.

                No wonder I see most of them shop at Iki instead where there's a friendly cashier that chats about the weather while scanning your items for you.

                #Supermarket #Lidl #Shopping #Rant

                Rimas :kultura_karikatura:R This user is from outside of this forum
                Rimas :kultura_karikatura:R This user is from outside of this forum
                Rimas :kultura_karikatura:
                wrote last edited by
                #14

                @yngmar, I happened to visit Iki today, and there were no cashiers either, only self-service, although there was a helpful employee available.

                As for cartons, I think you have an option of setting a multiplier for the product you're about to scan next. (EDIT: didn't read your other reply before posting where this is addressed).

                Y⃒̸̷̝̜̙ͥͥͥngmarY 1 Reply Last reply
                0
                • Dave Polaschek (he/him)D Dave Polaschek (he/him)

                  @yngmar @suearcher @withaveeay I forget exactly which store it was, but they had one of those gates, unattended. And this was when I was 23+ stone, over a decade ago. I simply walked through the gate, which opened, sorta. Some metal wasn’t the same shape as it had been before. A security guy came running after I was outside. “What!? There was nobody to open the gate.” He slunk back to wherever he’d been hiding and the gate wasn’t a problem again.

                  Fixed it like a vet fixes a dog, as they say.

                  Sue ArcherS This user is from outside of this forum
                  Sue ArcherS This user is from outside of this forum
                  Sue Archer
                  wrote last edited by
                  #15

                  @davepolaschek @yngmar @withaveeay

                  Wow! A good way to make your point....

                  1 Reply Last reply
                  0
                  • Rimas :kultura_karikatura:R Rimas :kultura_karikatura:

                    @yngmar, I happened to visit Iki today, and there were no cashiers either, only self-service, although there was a helpful employee available.

                    As for cartons, I think you have an option of setting a multiplier for the product you're about to scan next. (EDIT: didn't read your other reply before posting where this is addressed).

                    Y⃒̸̷̝̜̙ͥͥͥngmarY This user is from outside of this forum
                    Y⃒̸̷̝̜̙ͥͥͥngmarY This user is from outside of this forum
                    Y⃒̸̷̝̜̙ͥͥͥngmar
                    wrote last edited by
                    #16

                    @rq Our Iki is old and in the old part of town and the old people go there. The kind that gives the cashier their wallet to pick out the right money or brings a plastic bag of 1 and 2 cent coins to pay or wants to buy a lottery ticket but first talk about the lucky numbers as if the cashier knew them.

                    It's a bit slow sometimes, but they're always friendly and patient. Also sometimes good deals on veggies and varške 🙂

                    1 Reply Last reply
                    0
                    • Y⃒̸̷̝̜̙ͥͥͥngmarY Y⃒̸̷̝̜̙ͥͥͥngmar

                      Lidl is experimenting with closing the conveyor belt checkouts and forcing everyone to use the self-service terminals.

                      Fine if you're buying a snack for lunch, but if you're there for your twice-monthly bulk shopping with an overloaded shopping trolley you can forget about that, inefficient, error-prone and not enough space.

                      It still can't handle buying a carton full of anything. Will leave the full shopping cart standing there next time and walk out buying nothing in protest. Customer feedback.

                      Not to mention a lot of old folk struggling to even do it at all, then the exit gate not letting them leave.

                      No wonder I see most of them shop at Iki instead where there's a friendly cashier that chats about the weather while scanning your items for you.

                      #Supermarket #Lidl #Shopping #Rant

                      Harriet MonkhouseH This user is from outside of this forum
                      Harriet MonkhouseH This user is from outside of this forum
                      Harriet Monkhouse
                      wrote last edited by
                      #17

                      @yngmar Nearly every time I use the self-service terminals, something goes wrong and a member of staff has to come and sort it out. Sometimes the sensor gets annoyed because I lifted the bag for a couple of seconds while shifting the contents into a more efficient position, sometimes it seems confused that I have bought more than one of the same item. I'm just rubbish at dealing with the terminals.

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