Anyone have contact with Microsoft network ops?
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Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
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Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@pluralistic Sorry I can't help. MS is so annoying. They don't follow RFC and have created a garden wall around half the planet's inboxes. I can offer stuff you probably already know though: Their blacklisting is generally reputation based, and a full DMARC configuration is needed to avoid automated scrutiny.
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Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@pluralistic go to olcsupport.office.com and log a ticket. They do resolve things. It normally takes two iterations. They say there is nothing wrong with your IP, then if you think there still is, send them error messages. But it does get fixed.
Logs and error messages help. -
Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@pluralistic Sir, I do not wish to frighten or alarm you, but dealing with Microsoft with regard to email issues is akin to performing an auto appendectomy with nothing but LSD and Absinthe as an anesthetic.
I wish you luck. Moreso, I truly hope you retain your sanity and composure in the face of the Lovecraftian horrors that lie before you.
Boosted for exposure. gl;hf
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Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@pluralistic there's https://sendersupport.olc.protection.outlook.com/snds/Index but you'll need a Microsoft account and a fair wind to log a report of false positive
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@pluralistic go to olcsupport.office.com and log a ticket. They do resolve things. It normally takes two iterations. They say there is nothing wrong with your IP, then if you think there still is, send them error messages. But it does get fixed.
Logs and error messages help.@kat @pluralistic Once filed, hit me up if you need someone to push from inside the company. Happy to help, especially if I have a name of someone to escalate with (it’s a big company and that’s not a team I work with).
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@kat @pluralistic Once filed, hit me up if you need someone to push from inside the company. Happy to help, especially if I have a name of someone to escalate with (it’s a big company and that’s not a team I work with).
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Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@pluralistic my condolences are all i can offer
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Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@pluralistic if you find one, please let us know. They blocked one of our IPs and their SNDS system is broken and won't let us add our own IPs so we can't find out why.
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