Changes coming to Starbucks, including this;
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Changes coming to Starbucks, including this:
“Niccol wants Starbucks baristas greeting every customer who walks in. The company is holding trainings this month to emphasize its expectations, including eye contact with customers and meaningful phases written on to-go cups, according to baristas. One word expressions or smiley faces scrawled on cups with Sharpies won’t cut it, some workers said.”
Hmm. This will be a real turn-off for some potential customers. Not everybody wants that eye contact!
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Changes coming to Starbucks, including this:
“Niccol wants Starbucks baristas greeting every customer who walks in. The company is holding trainings this month to emphasize its expectations, including eye contact with customers and meaningful phases written on to-go cups, according to baristas. One word expressions or smiley faces scrawled on cups with Sharpies won’t cut it, some workers said.”
Hmm. This will be a real turn-off for some potential customers. Not everybody wants that eye contact!
And they are BUSY MAKING COFFEES.
The writing on the cups is meaningless anyway because we all know they're being forced to do it.
And a big nope on forced eye contact all around.
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And they are BUSY MAKING COFFEES.
The writing on the cups is meaningless anyway because we all know they're being forced to do it.
And a big nope on forced eye contact all around.
@cafechatnoir I never go to Starbucks because I'm not a big coffee drinker — and if I want coffee we have some excellent local indie coffee shops very close to my home.
But if I ever did consider Starbucks, this would discourage me.
