@QueerMatters This! So many times THIS!
Way too often, when discussing the #UX of #FOSS software with highly technical proponents of the latter, the attitude tends to be, "The CLI works fine, so what's the problem?”, “I don't really care for that feature, so why should others?", etc.
And of course, that eternal favorite of non-coders: “Stop complaining. It's open source. Just add it!”
In contrast, a user-friendly product with a meaningful, powerful feature set simply speaks for itself.
), Shiny Frog, Panic, Icon Factory, Omni Group, …