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  3. My wife is on the phone with #UnitedHealthcare because a surgery she had scheduled for Tuesday next week was denied by the insurance company.

My wife is on the phone with #UnitedHealthcare because a surgery she had scheduled for Tuesday next week was denied by the insurance company.

Scheduled Pinned Locked Moved General Medicine
unitedhealthcarushealthcareprivateinsurancmedicalcaremedicine
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  • Inc Hulk 🧪I Inc Hulk 🧪

    @Brad_Rosenheim You are paying more per year for a “no-pay” insurance, than many in the EU pay in their taxes that gives them free heath care.
    The difference is that insurance companies are not stripping out all the $$$ in the EU.

    Brad RosenheimB This user is from outside of this forum
    Brad RosenheimB This user is from outside of this forum
    Brad Rosenheim
    wrote last edited by
    #21

    @IncHulk Exactly. We are paying dearly for a product that is absolute shit.

    MissConstrueM 1 Reply Last reply
    0
    • Brad RosenheimB Brad Rosenheim

      My wife is on the phone with #UnitedHealthcare because a surgery she had scheduled for Tuesday next week was denied by the insurance company. The woman who is speaking to her has informed her that there is a nursing support call that is free of charge if my wife needs to discuss the emotions of getting this claim denied and to plan future care. It is such bollocks. USians generally hate our healthcare plans and these companies. Imagine facing surgery and being told that they won't pay for it, but they will pay for a nurse to call you and console you about their decision. Absolutely horrific.

      Oh, and I pay over $3,000 per year for this level of health insurance for my family.

      #USHealthcare
      #PrivateInsurance
      #MedicalCare
      #medicine
      #surgery
      #healthcare
      #insurance

      Aral BalkanA This user is from outside of this forum
      Aral BalkanA This user is from outside of this forum
      Aral Balkan
      wrote last edited by
      #22

      @Brad_Rosenheim @darthsandwich I’m so sorry, Brad. It’s inhumane and unconscionable. Capitalism is cancer. Sending you both all my love.

      Brad RosenheimB 1 Reply Last reply
      0
      • Aral BalkanA Aral Balkan

        @Brad_Rosenheim @darthsandwich I’m so sorry, Brad. It’s inhumane and unconscionable. Capitalism is cancer. Sending you both all my love.

        Brad RosenheimB This user is from outside of this forum
        Brad RosenheimB This user is from outside of this forum
        Brad Rosenheim
        wrote last edited by
        #23

        @aral
        Thank you, Aral.

        @darthsandwich

        1 Reply Last reply
        0
        • Embrace Civil DisobedienceP Embrace Civil Disobedience

          @Brad_Rosenheim I'm sure you've received all sorts of advice, from a former billing & coding person, she needs to ask for
          1) the name & credentials of the person who reviewed & denied the authorization & on what grounds
          2) the denial in writing, specifying the justification for the denial, code by code
          3) the page number in her benefits & coverage book indicating the planned procedure is not a covered benefit

          Then follow up the phone call with a certified letter signature required to dept head

          Skean Harshly KC1WKVD This user is from outside of this forum
          Skean Harshly KC1WKVD This user is from outside of this forum
          Skean Harshly KC1WKV
          wrote last edited by
          #24

          @PattyHanson

          Thank you for this advice. As another future victim of this insurance provider (I get to pay about $6k in family premium, yay) I appreciate it. Have not been denied for a surgery (haven't needed one yet) but have struggled though a couple of medication denials is good to know what to ask for.

          Have also been offered the nurse line I think because my daughter had a couple of ER visits back to back - I thought it was some kind of scam at first fishing for info.

          @Brad_Rosenheim

          1 Reply Last reply
          0
          • F OddOpinions5

            @acm_redfox @Brad_Rosenheim

            no, this is literally not true

            1st, "profit" is an accounting term that even under GAAP is a bit elastic, but lets say around 20% right now

            so, ok, you could save what 5% on the health insurance bill if you elimminated insurance profit ?
            pfft

            Grassroots JoeJ This user is from outside of this forum
            Grassroots JoeJ This user is from outside of this forum
            Grassroots Joe
            wrote last edited by
            #25

            @failedLyndonLaRouchite @acm_redfox @Brad_Rosenheim

            And this is not quite right.
            Medicare processes claims at much lower cost than private insurance companies in no small part because what is and isn't covered and how much will be paid is established before claims are submitted.
            This is what all-payor pricing does and why every other developed country does it in one form or another.
            It's profit and the inefficient free for all of our lack of universal rules applying to everyone in the system.

            1 Reply Last reply
            0
            • Brad RosenheimB Brad Rosenheim

              My wife is on the phone with #UnitedHealthcare because a surgery she had scheduled for Tuesday next week was denied by the insurance company. The woman who is speaking to her has informed her that there is a nursing support call that is free of charge if my wife needs to discuss the emotions of getting this claim denied and to plan future care. It is such bollocks. USians generally hate our healthcare plans and these companies. Imagine facing surgery and being told that they won't pay for it, but they will pay for a nurse to call you and console you about their decision. Absolutely horrific.

              Oh, and I pay over $3,000 per year for this level of health insurance for my family.

              #USHealthcare
              #PrivateInsurance
              #MedicalCare
              #medicine
              #surgery
              #healthcare
              #insurance

              Jeri DanskyJ This user is from outside of this forum
              Jeri DanskyJ This user is from outside of this forum
              Jeri Dansky
              wrote last edited by
              #26

              @Brad_Rosenheim This is atrocious. I'm so sorry for what you and your wife are going through.

              1 Reply Last reply
              0
              • Brad RosenheimB Brad Rosenheim

                My wife is on the phone with #UnitedHealthcare because a surgery she had scheduled for Tuesday next week was denied by the insurance company. The woman who is speaking to her has informed her that there is a nursing support call that is free of charge if my wife needs to discuss the emotions of getting this claim denied and to plan future care. It is such bollocks. USians generally hate our healthcare plans and these companies. Imagine facing surgery and being told that they won't pay for it, but they will pay for a nurse to call you and console you about their decision. Absolutely horrific.

                Oh, and I pay over $3,000 per year for this level of health insurance for my family.

                #USHealthcare
                #PrivateInsurance
                #MedicalCare
                #medicine
                #surgery
                #healthcare
                #insurance

                Norcal Gma 2N This user is from outside of this forum
                Norcal Gma 2N This user is from outside of this forum
                Norcal Gma 2
                wrote last edited by
                #27

                @Brad_Rosenheim
                I am so sorry.
                I am fighting for surgery for my husband too.

                Brad RosenheimB 1 Reply Last reply
                0
                • Norcal Gma 2N Norcal Gma 2

                  @Brad_Rosenheim
                  I am so sorry.
                  I am fighting for surgery for my husband too.

                  Brad RosenheimB This user is from outside of this forum
                  Brad RosenheimB This user is from outside of this forum
                  Brad Rosenheim
                  wrote last edited by
                  #28

                  @NorcalGma2 Sorry to hear that. I had read your post about Summer reacting to your husband's voice when he called home, but did not realize that the hold up was insurance. We are hoping they cover it for him! For my wife, it seems like a long battle with insurance ahead. They had a conference with her doctor on Friday afternoon and they have decided to still deny it. The doctor has never seen this and has done hundreds of these surgeries.

                  Norcal Gma 2N 1 Reply Last reply
                  0
                  • Brad RosenheimB Brad Rosenheim

                    @NorcalGma2 Sorry to hear that. I had read your post about Summer reacting to your husband's voice when he called home, but did not realize that the hold up was insurance. We are hoping they cover it for him! For my wife, it seems like a long battle with insurance ahead. They had a conference with her doctor on Friday afternoon and they have decided to still deny it. The doctor has never seen this and has done hundreds of these surgeries.

                    Norcal Gma 2N This user is from outside of this forum
                    Norcal Gma 2N This user is from outside of this forum
                    Norcal Gma 2
                    wrote last edited by
                    #29

                    @Brad_Rosenheim
                    It's not insurance but similar. He is covered by the VA which doesn't cover the surgeon he needs. They would send him to another doctor, who isn't familiar with him, at another hospital. Until we get everyone on the same page we can't get him transferred. We have to get his infection under control here at our local hospital too. I am doing everything I can to advocate for the best surgical options for him.
                    This is all beyond stressful and doesn't need to be so difficult.
                    I wish you all well in getting a better outcome from your insurance.

                    Brad RosenheimB Come On Giant Asteroid!V 2 Replies Last reply
                    0
                    • Norcal Gma 2N Norcal Gma 2

                      @Brad_Rosenheim
                      It's not insurance but similar. He is covered by the VA which doesn't cover the surgeon he needs. They would send him to another doctor, who isn't familiar with him, at another hospital. Until we get everyone on the same page we can't get him transferred. We have to get his infection under control here at our local hospital too. I am doing everything I can to advocate for the best surgical options for him.
                      This is all beyond stressful and doesn't need to be so difficult.
                      I wish you all well in getting a better outcome from your insurance.

                      Brad RosenheimB This user is from outside of this forum
                      Brad RosenheimB This user is from outside of this forum
                      Brad Rosenheim
                      wrote last edited by
                      #30

                      @NorcalGma2 Our fingers are crossed for both of you that the stars align and everything works out. Best of outcomes to him, and to you (and Summer).

                      1 Reply Last reply
                      0
                      • Brad RosenheimB Brad Rosenheim

                        My wife is on the phone with #UnitedHealthcare because a surgery she had scheduled for Tuesday next week was denied by the insurance company. The woman who is speaking to her has informed her that there is a nursing support call that is free of charge if my wife needs to discuss the emotions of getting this claim denied and to plan future care. It is such bollocks. USians generally hate our healthcare plans and these companies. Imagine facing surgery and being told that they won't pay for it, but they will pay for a nurse to call you and console you about their decision. Absolutely horrific.

                        Oh, and I pay over $3,000 per year for this level of health insurance for my family.

                        #USHealthcare
                        #PrivateInsurance
                        #MedicalCare
                        #medicine
                        #surgery
                        #healthcare
                        #insurance

                        PrimoP This user is from outside of this forum
                        PrimoP This user is from outside of this forum
                        Primo
                        wrote last edited by
                        #31

                        @Brad_Rosenheim is the consolation nurse also available for people related to murdered healthcare denial CEOs?

                        1 Reply Last reply
                        0
                        • Brad RosenheimB Brad Rosenheim

                          My wife is on the phone with #UnitedHealthcare because a surgery she had scheduled for Tuesday next week was denied by the insurance company. The woman who is speaking to her has informed her that there is a nursing support call that is free of charge if my wife needs to discuss the emotions of getting this claim denied and to plan future care. It is such bollocks. USians generally hate our healthcare plans and these companies. Imagine facing surgery and being told that they won't pay for it, but they will pay for a nurse to call you and console you about their decision. Absolutely horrific.

                          Oh, and I pay over $3,000 per year for this level of health insurance for my family.

                          #USHealthcare
                          #PrivateInsurance
                          #MedicalCare
                          #medicine
                          #surgery
                          #healthcare
                          #insurance

                          diana 🏳️‍⚧️🦋🌱D This user is from outside of this forum
                          diana 🏳️‍⚧️🦋🌱D This user is from outside of this forum
                          diana 🏳️‍⚧️🦋🌱
                          wrote last edited by
                          #32

                          @Brad_Rosenheim

                          I knew a sociopath that worked for UHC. That person would brag in detail about denying claims over the phone and how they dropped the voice a few octaves to fake being their own supervisor.

                          The only recourse that I know is to find a patient advocate with experience in the medical care field that will effectively do the legal work to get your coverage approved.

                          MissConstrueM 1 Reply Last reply
                          0
                          • Norcal Gma 2N Norcal Gma 2

                            @Brad_Rosenheim
                            It's not insurance but similar. He is covered by the VA which doesn't cover the surgeon he needs. They would send him to another doctor, who isn't familiar with him, at another hospital. Until we get everyone on the same page we can't get him transferred. We have to get his infection under control here at our local hospital too. I am doing everything I can to advocate for the best surgical options for him.
                            This is all beyond stressful and doesn't need to be so difficult.
                            I wish you all well in getting a better outcome from your insurance.

                            Come On Giant Asteroid!V This user is from outside of this forum
                            Come On Giant Asteroid!V This user is from outside of this forum
                            Come On Giant Asteroid!
                            wrote last edited by
                            #33

                            @NorcalGma2 @Brad_Rosenheim

                            Hang in there. We’re all pulling for you from afar. ❤️

                            1 Reply Last reply
                            0
                            • diana 🏳️‍⚧️🦋🌱D diana 🏳️‍⚧️🦋🌱

                              @Brad_Rosenheim

                              I knew a sociopath that worked for UHC. That person would brag in detail about denying claims over the phone and how they dropped the voice a few octaves to fake being their own supervisor.

                              The only recourse that I know is to find a patient advocate with experience in the medical care field that will effectively do the legal work to get your coverage approved.

                              MissConstrueM This user is from outside of this forum
                              MissConstrueM This user is from outside of this forum
                              MissConstrue
                              wrote last edited by
                              #34

                              @dianea @Brad_Rosenheim

                              Patient Advocate Foundation (PAF): A national nonprofit providing free case management for patients with insurance denials, coverage disputes, or large medical debts, particularly those with chronic conditions.

                              Hospital-Based Advocates: Ask for a patient representative, social worker, or financial counselor at the hospital where you receive care; these services are often free but limited to that facility.

                              For comprehensive, undivided loyalty, search directories like the National Association of Healthcare Advocacy (NAHAC) or the Alliance of Professional Health Advocates. These professionals may charge hourly fees or contingency rates.

                              Check your Medicare Advantage plan or employer’s Employee Assistance Program (EAP) for included care coordination or case management services.

                              1 Reply Last reply
                              0
                              • Brad RosenheimB Brad Rosenheim

                                @IncHulk Exactly. We are paying dearly for a product that is absolute shit.

                                MissConstrueM This user is from outside of this forum
                                MissConstrueM This user is from outside of this forum
                                MissConstrue
                                wrote last edited by
                                #35

                                @Brad_Rosenheim @IncHulk

                                Our premiums are 1500 a month, AND we have a $6,000 per person deductible, with a family max of 12k out of pocket.

                                It’s obscene.

                                1 Reply Last reply
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